Rant...fuckign server hosts

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JonDubya
Posts: 1202
Joined: Sun Dec 17, 2006 11:30 pm

Rant...fuckign server hosts

Post by JonDubya »

Read this lame shit:

Samuel P.: Thank you for contacting IPOWER Live Chat. How can I help you?
Jon: Hi, I have a dedicated server and it's not responding. Is this a network or server issue?
Samuel P.: Hello Jon.
Samuel P.: I'll be happy to assist you.
Samuel P.: PLEASE NOTE:
Samuel P.: We will be having a scheduled service outage.
Samuel P.: During this time, the owners of our data center building will be performing electrical maintenance that requires a temporary building shutdown.
Samuel P.: This temporary outage will affect customer web sites and site-related services for all hosting products.
Samuel P.: Please check back to this site for the current system status.
Samuel P.: In advance, we apologize for any inconveniences this may cause you.
Samuel P.: Thank you for your patience.
Jon: Was there any notification sent out prior?
Samuel P.: Yes.
Samuel P.: It was in your control apnel. [Note: Control Panel resides on my server, which is inaccessible...]
Samuel P.: panel*
Jon: That's the dumbest idea ever.
Jon: How am I supposed to know to look there? And then once my server is down I can't look to see it.

Samuel P.: I sincerely apologize for the inconvenience caused.
Jon: What's the scheduled downtime window?
Samuel P.: It is approximately from 10pm PST on 2/24 to 4am PST on 2/25.


I should be able to get an extra month out of them since this "maintenance window" exceedes their 99.9% uptime policy.
1997 AIGSR.
trophaeum: hows it sound to u to be in amsterdam fucked up on any drugs we can lay our hands on with legal weed for at minimum of 8hrs

Fucking eh cotton!
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Waffles
Posts: 6876
Joined: Mon Dec 11, 2006 3:45 am

Rant...fuckign server hosts

Post by Waffles »

Scheduled down time does not count agains up time, otherwise our datacenter would have been fucked a long time ago. But its crap like that that makes me not want to use IPower or any of its other companies like starlogic
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JonDubya
Posts: 1202
Joined: Sun Dec 17, 2006 11:30 pm

Rant...fuckign server hosts

Post by JonDubya »

btlfedgolf;25263 wrote:Scheduled down time does not count agains up time, otherwise our datacenter would have been fucked a long time ago. But its crap like that that makes me not want to use IPower or any of its other companies like starlogic
Scheduled downtime is fine, as long as we're notified. Which I wasn't.
1997 AIGSR.
trophaeum: hows it sound to u to be in amsterdam fucked up on any drugs we can lay our hands on with legal weed for at minimum of 8hrs

Fucking eh cotton!